Privacy Policy
Last updated: 11 September 2026
Consoltro respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains how Consoltro (“Consoltro”, “we”, “us” or “our”) collects, uses, stores and discloses personal information when you visit our website, contact us, submit an enquiry, book a meeting, or interact with advertising campaigns and services managed by us.
Where applicable, we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
The personal information we collect depends on how you interact with us.
This may include:
Your name
Email address
Phone number
Business name
Business location or service area
Information provided through contact or enquiry forms
Information about the services you are interested in
Appointment or booking information
Communications between you and Consoltro
Website usage and interaction information
Device and browser information
IP address and approximate location
Advertising and campaign interaction data
If you respond to an advertising campaign managed by Consoltro on behalf of one of our clients, we may also collect information relevant to your enquiry, such as your location, property requirements, service requirements, and the product or service you are interested in.
We do not intentionally collect sensitive personal information unless it is reasonably necessary and permitted by law.
2. How We Collect Information
We may collect personal information when you:
Submit a form on our website
Submit a Meta lead form
Respond to a Facebook or Instagram advertisement
Contact us by email, phone or another communication channel
Book a meeting through Calendly
Interact with a landing page or website operated by us
Communicate with us through GoHighLevel
Engage with us through social media
Become a client of Consoltro
Certain technical and usage information may also be collected automatically through cookies, tracking pixels, analytics tools and similar technologies.
3. How We Use Your Information
We may use personal information to:
Respond to enquiries
Provide and manage our services
Determine whether Consoltro is suitable for your business
Arrange calls, meetings and appointments
Generate and manage customer enquiries
Operate advertising and lead-generation campaigns
Connect prospective customers with the relevant business
Manage leads and communications
Measure campaign performance
Improve our website and services
Analyse website traffic and user behaviour
Maintain business records
Prevent fraud, misuse or security issues
Meet legal and regulatory obligations
We will not use personal information for unrelated purposes unless permitted by law or with your consent where required.
4. Lead Information and Our Clients
Consoltro provides advertising, customer acquisition and lead-generation services to businesses.
If you submit your information through an advertisement, landing page, enquiry form or campaign operated by Consoltro on behalf of a client, your information may be provided to that client.
The client may then use your information to:
Contact you about your enquiry
Discuss relevant products or services
Provide quotes or information
Arrange consultations or appointments
Follow up regarding your enquiry
Where reasonably practical, the business or purpose connected with the campaign will be made clear when your information is collected.
Consoltro does not sell personal information to unrelated third parties.
5. Third-Party Platforms We Use
To operate our website, advertising campaigns, lead-management systems and booking processes, Consoltro may use third-party technology providers.
These currently include:
Meta
We use Meta platforms, including Facebook and Instagram, to run and manage advertising campaigns.
Meta may process information relating to your interaction with advertisements, lead forms and our website.
We may also use Meta technologies such as the Meta Pixel or other measurement and conversion tools to understand advertising performance and improve campaigns.
GoHighLevel
We use GoHighLevel (HighLevel) for customer relationship management, lead management, forms, communications, marketing automation and related business processes.
Information submitted through our campaigns or systems may be stored and processed within GoHighLevel.
Webflow
We may use Webflow to host and operate our website and landing pages.
When you visit our website or submit information through a Webflow-hosted page, certain technical or personal information may be processed through Webflow's infrastructure.
Calendly
We use Calendly to schedule calls, meetings and appointments.
When you book through Calendly, information such as your name, contact details, selected meeting time and information you choose to provide may be processed by Calendly.
Google Analytics
We use Google Analytics to understand how visitors use our website and improve website performance.
Google Analytics may collect information such as:
Website pages viewed
Session information
Device and browser information
Approximate geographic information
Website interactions
Referral sources
Google Analytics uses cookies and similar technologies to distinguish users and measure website activity.
We do not intentionally provide Google Analytics with information that directly identifies you unless permitted by Google's applicable terms and our legal obligations.
Our use of these providers may change as our business and services develop.
6. Cookies and Tracking Technologies
Our website and advertising systems may use cookies, pixels and similar technologies.
These may be used to:
Keep our website functioning correctly
Understand how visitors use our website
Measure advertising performance
Attribute enquiries to advertising campaigns
Improve marketing campaigns
Measure conversions
Understand which pages visitors interact with
Deliver or improve relevant advertising
These technologies may be provided by companies including Meta, Google, Webflow and other service providers we use.
You may be able to restrict or disable cookies through your browser settings or through privacy controls offered by the relevant platform.
Where required, we may also provide controls allowing you to consent to or reject certain forms of tracking.
7. Direct Marketing
Where permitted by law, we may use your contact information to communicate with you about Consoltro services that may be relevant to you.
You can ask us to stop sending marketing communications at any time by:
Using an unsubscribe option provided in the communication; or
Contacting us at hello@consoltro.com
We will take reasonable steps to honour your request.
8. Who We May Share Information With
We may disclose personal information where reasonably necessary to:
Businesses for whom we manage advertising or lead-generation campaigns
Meta
GoHighLevel / HighLevel
Webflow
Calendly
Google Analytics and Google service providers
Website hosting and infrastructure providers
Advertising platforms
Analytics providers
Customer relationship management systems
Communication providers
Contractors or service providers assisting us
Professional advisers where necessary
Government, regulatory or law enforcement authorities where required by law
We only disclose information where reasonably necessary for our business activities, to provide a requested service, with appropriate consent where required, or where disclosure is otherwise permitted or required by law.
9. Overseas Processing and Disclosure
Some of the technology providers used by Consoltro operate internationally.
As a result, personal information may be transferred to, stored in or processed outside Australia.
This may include processing in the United States and other countries in which our service providers, their affiliates or their infrastructure providers operate.
For example:
GoHighLevel is headquartered in the United States and may process information in the United States and other countries.
Webflow is based in the United States and may host, transfer or process information in the United States and other jurisdictions.
Calendly stores user and invitee information using infrastructure located in the United States.
Meta operates globally and may process information in the United States and other countries.
Google operates global infrastructure and may process information in multiple jurisdictions.
The privacy and data protection laws of those countries may differ from Australian laws.
Where Australian privacy laws apply, we take reasonable steps appropriate to the circumstances when using overseas service providers.
10. How We Protect Your Information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
These measures may include:
Secure technology providers
Account access controls
Password protection
Restricted access to customer and lead information
Appropriate internal security practices
However, no internet-based system or method of electronic storage can be guaranteed to be completely secure.
11. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for:
The purposes for which it was collected
Providing our services
Maintaining legitimate business records
Resolving disputes
Meeting contractual obligations
Meeting legal or regulatory requirements
When information is no longer reasonably required, we may delete, destroy or de-identify it where appropriate.
12. Accessing or Correcting Your Information
You may contact us to request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.
To make a request, contact:
Email: hello@consoltro.com
We may need to verify your identity before providing access to or changing personal information.
In certain circumstances, we may be permitted or required to refuse access. Where required, we will explain the reason.
13. Privacy Complaints
If you believe we have handled your personal information incorrectly or have a privacy concern, please contact us at:
Please provide enough information for us to understand and investigate your concern.
We will review the matter and aim to respond within a reasonable period.
If you are not satisfied with our response and Australian privacy laws apply, you may also be able to make a complaint to the Office of the Australian Information Commissioner (OAIC).
14. Third-Party Websites and Services
Our website, advertisements or communications may contain links to third-party websites and services.
These third parties may operate under their own privacy policies and information-handling practices.
Consoltro is not responsible for the privacy practices of third-party websites or platforms that we do not control.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to:
Our services
Technology providers
Advertising practices
Business operations
Legal or regulatory requirements
The latest version will be published on our website with the updated date displayed at the top of this policy.
16. Contact Us
If you have questions about this Privacy Policy, want to access or correct your information, or have concerns about how Consoltro handles personal information, please contact us:
Consoltro
Email: hello@consoltro.com
Helping businesses build a more consistent pipeline of qualified opportunities.